Do you have an account?
Why create an account?
After creating an account you will :
- have access to the “favourites” feature,
- be able to download certain data published by RTE,
- have access to forms (PKI certificate, EIC code, Customer questionnaire - KYC),
- have access to notifications.
If you are an RTE customer, feel free to contact your administrator so that he or she can give you access to your company’s services.
Are you satisfied with your relationship with RTE? Does our service offer meet your expectations?
To ensure that we maintain a high level of quality of service for each of our customers, we carry out an annual satisfaction survey to give you the opportunity to share your comments and suggestions.
What you told us in 2022
Which aspect of your relationship with us are you most satisfied with?
In 2022, you expressed your expectations in terms of transparency, personalised follow-up and timelines such as optimising connection times, improving your access to information, or better taking your requirements into account when planning work.
In 2023, we are committed to strengthening our targeted actions to best meet your needs and maintain your confidence and trust.
May 11, 2023