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Home All news items {{item}} {{item.label}} RTE is attentive to its customers Results of the 2022 Customer Satisfaction Survey {{vm.currentItem}}

Are you satisfied with your relationship with RTE? Does our service offer meet your expectations?

To ensure that we maintain a high level of quality of service for each of our customers, we carry out an annual satisfaction survey to give you the opportunity to share your comments and suggestions.

What you told us in 2022


Which aspect of your relationship with us are you most satisfied with? 


In 2022, you expressed your expectations in terms of transparency, personalised follow-up and timelines such as optimising connection times, improving your access to information, or better taking your requirements into account when planning work.

In 2023, we are committed to strengthening our targeted actions to best meet your needs and maintain your confidence and trust.


May 11, 2023