Do you have an account?
Why create an account?
After creating an account you will :
- have access to the “favourites” feature,
- be able to download certain data published by RTE,
- have access to forms (PKI certificate, EIC code, Customer questionnaire - KYC),
- have access to notifications.
If you are an RTE customer, feel free to contact your administrator so that he or she can give you access to your company’s services.
The "My Invoices" service of the Service Portal now has new improved and expanded features. View the video of the new features of the service (dashboard, notifications, bulk download…) and how to access them.
The new version of the "My Invoices" service now allows you to view your billing data (dynamic dashboard, payment tracking histogram, etc.), subscribe to new notifications or access the bulk download of your invoices.
Existing features such as electronic invoicing are still available.
See what's new in video!
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A help page for using the service is already available online and there will be soon tutorials available to help you get started with this version.
To learn more about the services related to managing your invoices, please visit our dedicated page.
The "My Invoices" service of the Services Portal replaces the former service on the Customer Services Portal. RTE has committed to a 3-month notice period before closing this service. This gives you time to create an account on the Services Portal, required for the use of this private service, and request access to the "My Invoices" service from your company’s administrator.
The former "My Invoices" service on the Customer Services Portal will be closed from 23 May 2021.
The RTE hotline and your account manager are available to you for support with this transition:
- International phone number for customers based abroad (free service) : +800 80 50 50 50
- Phone number for customers based in France only: 0810 80 50 50
- Email : rte-hotline@rte-france.com
March 10, 2021