Description of Service

The consumption threshold exceedance notification service notifies you in near real-time by email and/or text message when your gross active power for a physical metering point reaches :

• a pre-notification threshold (in kW) defined by your administrator for the physical metering point
• a notification threshold (in kW) defined by your administrator for the physical metering point

Notifications are sent for each exceedance and each physical metering point, with energy consumption measured in 10-minute periods, according to the delivery frequency configured and the user preferences.

Notifications are issued on the basis of raw metered data, as recorded continuously by the metering data collection application. They are not confirmed at this stage, so are not ready for billing at the public electricity network tariff (TURPE). This data is therefore likely to generate unwarranted notifications.

General information

This service is only available if the metering points used in the energy breakdown formula for the balance manager system (cf. Appendix 3 of the Transmission Network Access Contract) have been adapted to IP technology.

Configuring the service

Your administrator can provide subsets of users from each of your companies with access to the service and can configure the service for each Physical Calculation Point:

• Notification name
• Pre-notification and notification thresholds (in kW)
• Number of consecutive exceedances before delivery (either on first threshold exceedance or after two or three consecutive threshold exceedances)
• Delivery frequency (at each exceedance or a maximum of once per day and per threshold).

View the “Nominating a primary administrator" page.

View the “Service administration” page.

Managing preferences

As a user, you may manage your preferences for your notifications relating to each physical metering point from the “My services” tab :

• Activation / Deactivation of notifications and pre-notifications
• Choice of notification delivery channels
• Selection of days and time slots for receiving notifications

General information

These preferences apply only to your user account.

The pre-notification and notification thresholds are configured by your administrator and cannot be changed by a user.