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Home All news items {{item}} {{item.label}} RTE is attentive to its customers Results of the 2023 Customer Satisfaction Survey {{vm.currentItem}}

Are you satisfied with your relationship with RTE? Does our service offer meet your expectations ?

To ensure that we maintain a high level of quality of service for each of our customers, we carry out an annual satisfaction survey to give you the opportunity to share your comments and suggestions.

What you told us in 2023


Which aspect of your relationship with us are you most satisfied with? 


You have shared your expectations regarding our response times, considered too long due to procedures perceived as cumbersome.  

For 2024, we will better respond to your needs by intensifying our targeted actions and maintaining our fluid relationship with you, in order to meet the high level of confidence you place in us. 

Find the results of the 2022 Customer Satisfaction Survey.


January 30, 2024