Do you have an account?
Why create an account?
After creating an account you will :
- have access to the “favourites” feature,
- be able to download certain data published by RTE,
- have access to forms (PKI certificate, EIC code, Customer questionnaire - KYC),
- have access to notifications.
If you are an RTE customer, feel free to contact your administrator so that he or she can give you access to your company’s services.
The Service Portal is expanding and modernising with the addition of a new service for managing CART settings. See what's new in the video!
“CART Management” replaces the previous service "Subscribed Power", "Tariff Versions" and "Scheduled Spot Exceedances" of the "Contract Data" service on the Customer Services Portal (CSP).
Access to the management of your CART settings in the CSP has now been closed permanently, with the exception of load transfer send features, which will stay on the PCA.
Watch a video presenting the service's features and how to access them.
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Learn more about the "CART Management" service: a service for managing your contract data.
As the service is private, you need an account on the Service Portal, if you do not already have one, and to request access from your company’s administrator.
Do you have any questions or are you having trouble connecting to the service? Help pages (View CART subscriptions, Apply and Manage applications) and tutorials are available to help you get started with this new service.
The RTE hotline and your account manager are available to you for support with this transition:
- By email: rte-hotline@rte-france.com
- By phone: 0810 80 50 50
May 18, 2021